Fees & Terms
Please contact us regarding fees.
Terms for Organizations
We are able to hold dates once we receive a deposit covering 50 percent of fees and the full airfare. This deposit is nonrefundable but can be applied to sessions conducted within three months. Rescheduling requests made less than ten working days before the program date may result in additional expense.
Invoices are e-mailed at the completion of the program. All invoices are due within thirty days. In the event that invoices are not paid on time, the unpaid balance will accrue interest at the rate of 18 percent per annum.
Please complete the new client form online or download and fax it to Randy at (828) 350-9162.
Submit the New Client Form for Organizations Online
Download the New Client Form for Organizations in .pdf format
Download the New Client Form for Organizations in Microsoft Word .doc format
Terms for Individuals
We require one-half of the total fees to begin work. The remaining half is due upon completion of the last session (and before follow-up). In rare cases, Randy may charge on an hourly basis. Hours include preparation, meeting time, and follow-up.
We highly recommend that you research your company's professional development policy. Many companies pay for coaching for their employees. With advance approval, we will bill your company directly. Clients are responsible for all payments, even if corporate billing is established.
Invoices are e-mailed at the end of the month. All invoices are due within thirty days. In the event that invoices are not paid on time, the unpaid balance will accrue interest at the rate of 18 percent per annum. If a credit card is declined, or a check is returned, there is a fifty dollar ($50) handling charge.
Scheduled appointments must be canceled at least twenty-four hours in advance or the client will be charged in full and no refunds will be issued. Monday appointments must be canceled no later than 5:00 p.m. on the Friday prior to the session.
Before scheduling your first appointment, please complete the new client form online or download and fax it to Randy at (828) 350-9162.
Submit the New Client Form for Individuals Online
Download the New Client Form for Individuals in .pdf format
Download the New Client Form for Individuals in Microsoft Word .doc format
Payment for Individuals
Clients may pay for services safely and securely using PayPal. A PayPal account is not necessary to complete the transaction, only a valid credit card.
Click on the "Make a Payment" button below to pay using PayPal.
Services and Results
Whether an organization or individual, we are confident that you will find our services to be highly effective. If you are not completely satisfied with the quality of our services, let us know why.
We will make things right or offer a full refund minus the cost of expenses. As of today, no client has ever asked for a refund.
As a professional coach and trainer, I acknowledge and agree to honor my ethical obligations to my coaching clients. I pledge to comply with ICF Standards of Ethical Conduct, to treat people with dignity, and to implement these standards with the people I coach.
By using the services of BuildYourLeaders.com you agree that the services and the results obtained from our activities are not guaranteed to improve performance, income, or specific earnings. By utilizing our services you acknowledge that your results will depend on variables and factors outside our control including but not limited to user motivation, user capabilities, user compliance with our recommendations and suggestions, and other factors that neither party has control over.